TasteAI Privacy Policy
Effective September 1, 2026Updated September 1, 2026
TasteAI LLC ("TasteAI," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using TasteAI.
This Privacy Policy describes how TasteAI collects, uses, stores, and discloses information when you access or use the TasteAI ordering platform, website, mobile experience, conversational ordering tools, and related services (collectively, the "TasteAI Service").
TasteAI is an AI-powered ordering concierge designed to help restaurant guests discover menu items, receive personalized recommendations, place orders, complete payments, and interact with participating restaurants through a conversational digital experience.
For our initial MVP and pilot, TasteAI will be available at participating Lake Tahoe AleWorX locations and related venues ("Participating Restaurants").
By using TasteAI, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information TasteAI collects depends on how you interact with the Service and which features you use.
We may collect the following categories of information.
A. Account and Contact Information
When you create a TasteAI profile, place an order, or otherwise interact with the Service, we may collect information including:
- Name
- Username
- Email address
- Phone number
- Account identifiers
- Login or authentication information
- Other information you voluntarily provide.
B. Taste and Preference Information
TasteAI is designed to provide personalized food and beverage recommendations.
We may therefore collect information you voluntarily provide regarding:
- Favorite foods
- Favorite menu items
- Food preferences
- Beverage preferences
- Pizza preferences
- Flavor preferences
- Spice preferences
- Dietary preferences
- Dietary restrictions
- Preferred modifications
- Favorite restaurants or locations
- Previous recommendations
- Responses to TasteAI preference questions
- Other information you provide during conversations with TasteAI.
TasteAI may associate this information with your profile to personalize future recommendations and ordering experiences.
Please do not provide medical information or other sensitive information through TasteAI unless it is necessary for your ordering experience.
C. Conversational Information
When you communicate with the TasteAI ordering concierge, we may collect and retain information contained in those interactions.
This may include:
- Questions you ask
- Menu requests
- Food and beverage preferences
- Recommendations requested
- Recommendations accepted or rejected
- Order-related instructions
- Item modifications
- Feedback
- Responses to TasteAI prompts
- Customer service requests
- Other information communicated through the TasteAI conversational interface.
We may use this information to provide the Service, complete your order, personalize your experience, improve TasteAI, evaluate recommendation quality, troubleshoot problems, and understand how guests interact with the platform.
D. Order and Transaction Information
When you place an order using TasteAI, we may collect information including:
- Restaurant location
- Items ordered
- Quantities
- Item modifications
- Order value
- Discounts and promotions
- Taxes and gratuities
- Order time and date
- Order status
- Table number
- Seating location
- Fulfillment location
- Open-tab information
- Order history
- Payment status
- Other information associated with the transaction.
This information may be shared with the Participating Restaurant and its point-of-sale and operational systems as necessary to process and fulfill your order.
E. Payment Information
TasteAI may integrate with third-party payment processors, restaurant point-of-sale providers, and other payment technology providers.
Depending on the payment configuration, payment information may include:
- Payment card information
- Billing information
- Payment tokens
- Transaction identifiers
- Authorization status
- Other information necessary to process a transaction.
TasteAI does not intend to directly store complete payment card numbers when payment information is securely processed and stored by authorized third-party payment providers. Those providers may process your information according to their own privacy policies and terms.
2. Identity and Age Verification
TasteAI may allow eligible guests to purchase alcoholic beverages from appropriately licensed Participating Restaurants.
When an alcoholic beverage is ordered, TasteAI may require identity and age verification before allowing the transaction to proceed.
TasteAI may use Persona or another authorized identity verification provider to perform this verification.
Depending on the verification method selected, information processed during identity verification may include:
- Name
- Date of birth
- Age
- Government-issued identification
- Information contained on an identification document
- Photograph or selfie
- Images or video
- Verification results
- Device information
- Fraud-prevention signals
- Identity verification status
- Other information reasonably necessary to verify identity and legal drinking age.
Certain verification methods may involve information that is considered sensitive personal information or biometric information under applicable law.
Where required, appropriate notice and consent will be obtained before such information is processed.
Persona's Role
Persona generally acts as an identity verification service provider processing information on behalf of TasteAI for the purpose of confirming identity and/or age.
Depending on the configuration of the verification process, identity documents, photographs, selfies, verification data, and related information may be collected and processed directly by Persona rather than being stored directly within TasteAI's primary systems.
TasteAI may receive information from Persona such as:
- Whether verification was successful
- Whether the user satisfies the applicable age requirement
- Verification status
- Relevant verification signals
- Other information necessary to administer the verification process.
TasteAI will configure its identity verification practices and retention periods according to operational, legal, security, and regulatory requirements.
Identity and age verification information will not be used by TasteAI for food or beverage personalization or marketing purposes unless separately disclosed and legally permitted.
Successful digital identity verification does not guarantee alcohol service. Restaurant personnel may still require physical identification and may refuse alcohol service when required or permitted by law.
3. Device and Technical Information
When you access TasteAI, we may automatically collect certain technical information, including:
- Device type
- Browser type
- Operating system
- IP address
- Device identifiers
- Session identifiers
- Approximate location derived from technical information
- Referring website or QR-code source
- Pages or screens viewed
- Features used
- Interaction timestamps
- Error information
- Performance information
- Other technical information associated with use of the Service.
We may use this information to operate, secure, analyze, and improve TasteAI.
4. Restaurant and Fulfillment Information
TasteAI may collect information necessary to determine where and how your order should be fulfilled.
This may include:
- Participating Restaurant location
- Table number
- Seating area
- Indoor or outdoor seating selection
- Venue area
- Pickup location
- Other fulfillment instructions you provide.
This information may be shared with restaurant employees and restaurant systems as necessary to fulfill your order.
5. How We Use Personal Information
TasteAI may use personal information for purposes including:
Providing the TasteAI Service
To:
- Operate the conversational ordering experience
- Provide menu information
- Answer questions
- Generate recommendations
- Build orders
- Process transactions
- Communicate orders to restaurants
- Facilitate payment
- Support fulfillment
- Provide customer support.
Personalizing Your Experience
To:
- Remember preferences
- Recommend relevant food and beverages
- Recognize returning users
- Remember previous orders
- Suggest previously ordered items
- Improve recommendations over time
- Reduce the amount of information you need to provide during future visits.
Identity and Age Verification
To:
- Confirm legal drinking age
- Verify identity
- Prevent fraudulent transactions
- Detect misuse of identification
- Support responsible alcohol service
- Comply with applicable laws and restaurant requirements.
Improving TasteAI
To:
- Understand how users interact with TasteAI
- Measure recommendation effectiveness
- Evaluate ordering behavior
- Identify abandoned ordering flows
- Improve conversational responses
- Improve menu recommendations
- Develop new features
- Test user experiences
- Troubleshoot errors
- Improve overall platform performance.
Safety, Security and Fraud Prevention
To:
- Protect TasteAI users
- Protect Participating Restaurants
- Prevent fraudulent transactions
- Detect misuse of the Service
- Protect TasteAI systems
- Enforce our User Agreement
- Comply with legal requirements.
6. AI and Personalization
TasteAI uses artificial intelligence and related technologies to provide conversational ordering assistance and personalized recommendations.
Information from your interactions with TasteAI may be used to determine which menu items, beverages, pairings, promotions, or other options may be relevant to you.
Personalization may consider information including:
- Your current conversation
- Stated preferences
- Previous orders
- Favorite items
- Previously accepted or rejected recommendations
- Restaurant location
- Time of day
- Menu availability
- Current promotions
- Other relevant contextual information.
AI-generated recommendations are designed to improve your ordering experience but may not always accurately reflect your preferences.
TasteAI may also analyze interactions in aggregated, de-identified, or otherwise legally permitted forms to evaluate and improve its ordering and recommendation technology.
7. How We Disclose Information
TasteAI may disclose personal information to the following categories of recipients when reasonably necessary.
Participating Restaurants
We may provide information necessary for Participating Restaurants to:
- Receive your order
- Prepare your order
- Process transactions
- Locate you
- Fulfill your order
- Provide customer service
- Resolve transaction issues
- Verify eligibility for restricted products
- Operate their restaurant.
Technology and Service Providers
TasteAI may use service providers supporting functions such as:
- Cloud hosting
- Artificial intelligence infrastructure
- Restaurant point-of-sale integrations
- Payment processing
- Identity and age verification
- Analytics
- Messaging
- Customer support
- Cybersecurity
- Fraud prevention
- Software development and infrastructure.
These providers may process information as necessary to perform services on behalf of TasteAI.
Legal and Safety Disclosures
TasteAI may disclose information when reasonably necessary to:
- Comply with applicable law
- Respond to lawful government requests
- Respond to subpoenas or court orders
- Protect legal rights
- Investigate fraud
- Protect users or restaurant employees
- Enforce our User Agreement; or
- Protect the security and integrity of TasteAI.
- Business Transactions
If TasteAI participates in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
8. Sale and Sharing of Personal Information
TasteAI does not intend to sell personal information for monetary consideration.
For the initial TasteAI MVP, TasteAI also does not intend to share personal information for cross-context behavioral advertising as that term is defined under California privacy law.
TasteAI may disclose information to service providers, contractors, Participating Restaurants, payment providers, identity verification providers, and other technology partners for legitimate operational purposes described in this Privacy Policy.
If TasteAI's practices regarding the sale or sharing of personal information change, this Privacy Policy and any legally required consumer controls will be updated before implementing those practices.
9. Marketing Communications
If you choose to provide your email address or phone number, TasteAI may communicate with you regarding:
- Your account
- Your orders
- Transaction status
- Customer service
- Security
- TasteAI updates
- Other operational communications.
Where permitted by law and with any consent required by applicable law, TasteAI may also send promotional communications regarding:
Participating Restaurants; Offers; Promotions; Loyalty opportunities; New TasteAI features; and Other relevant hospitality experiences.
You may opt out of promotional communications using the unsubscribe or opt-out mechanism provided in the communication.
Opting out of marketing communications does not prevent TasteAI from sending necessary transactional or service-related communications.
10. Cookies and Similar Technologies
TasteAI may use cookies, local storage, pixels, session technologies, software development kits, and similar technologies to:
- Maintain user sessions
- Remember preferences
- Authenticate users
- Analyze Service usage
- Improve performance
- Diagnose errors
- Protect against fraud
- Improve the TasteAI experience.
Where required by applicable law, TasteAI will provide appropriate notice or choices regarding these technologies.
11. Data Retention
TasteAI retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
- Provide the Service
- Maintain accounts
- Maintain appropriate transaction records
- Personalize future experiences
- Resolve disputes
- Prevent fraud
- Meet restaurant operational requirements
- Comply with legal and regulatory obligations
- Protect TasteAI's legal rights.
- Different categories of information may have different retention periods.
TasteAI will establish and maintain retention schedules appropriate to the nature and sensitivity of the information involved.
Sensitive identity and age-verification information should be retained only for the period reasonably necessary to perform verification and satisfy applicable fraud-prevention, security, legal, or regulatory requirements.
Where TasteAI uses a third-party identity verification provider, that provider may maintain information according to TasteAI's configuration, instructions, applicable law, and the provider's applicable privacy terms.
TasteAI may retain de-identified or aggregated information where legally permitted and where the information cannot reasonably be associated with an identifiable individual.
12. Data Security
TasteAI uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Misuse
- Alteration
- Destruction.
- These safeguards may include:
- Encryption
- Access controls
- Secure cloud infrastructure
- Authentication controls
- Restricted administrative access
- Security monitoring
- Use of established third-party technology providers.
- No internet-based service or electronic storage system can guarantee absolute security.
Users should also take reasonable steps to protect their devices, account credentials, and TasteAI sessions.
13. Your Privacy Choices and Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
- Know what personal information TasteAI collects
- Access personal information maintained about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Obtain information about how your information is used
- Obtain information about categories of recipients to whom information is disclosed
- Receive a portable copy of certain information
- Opt out of certain uses or disclosures where applicable
- Limit certain uses of sensitive personal information where applicable
- Exercise privacy rights without unlawful discrimination.
These rights are subject to applicable legal exceptions.
14. California Privacy Rights
California residents may have rights under the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act and other applicable California privacy laws.
Depending on whether and how those laws apply to TasteAI, California consumers may have the right to request:
- Right to Know
Information about categories and specific pieces of personal information collected about them. Right to Delete Deletion of personal information, subject to applicable exceptions. Right to Correct Correction of inaccurate personal information. Right to Opt Out of Sale or Sharing
The ability to direct a covered business not to sell or share personal information where such sale or sharing occurs.
TasteAI does not currently intend to sell personal information or share it for cross-context behavioral advertising. Right to Limit Certain Uses of Sensitive Personal Information
Where applicable, California consumers may have rights concerning certain uses or disclosures of sensitive personal information. Right to Non-Discrimination
TasteAI will not unlawfully discriminate against a consumer for exercising applicable privacy rights.
15. Exercising Your Privacy Rights
To submit a privacy request, contact:
- TasteAI LLC
- Email: Luca@taste-ai.com
- Address: 10403 Double R Blvd., Reno, NV 89521
Please include sufficient information for us to understand and respond to your request.
TasteAI may need to verify your identity before completing certain requests to protect your information from unauthorized access or deletion.
Where permitted by law, you may also use an authorized agent to submit certain requests on your behalf.
TasteAI will respond to valid requests within the time required by applicable law.
16. Children
TasteAI is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through account-based TasteAI services without legally required authorization.
TasteAI's ability to display general food menu information does not mean that children are intended users of TasteAI's account, payment, or age-restricted purchasing functionality.
Alcoholic beverage ordering is strictly limited to individuals who satisfy applicable legal drinking-age requirements.
If we learn that personal information from a child has been collected in violation of applicable law, we will take appropriate steps to delete or otherwise address that information.
17. Alcohol and Age-Restricted Transactions
Information collected for identity and age verification is used to determine whether a user is eligible to proceed with an age-restricted transaction.
TasteAI will not use a user's government identification, identity verification images, facial information, or other sensitive verification information for targeted advertising.
Age-verification information will not be used to personalize food or beverage recommendations except to establish whether a user is eligible to access or purchase age-restricted products.
Restaurant employees retain responsibility for responsible alcohol service and may require additional identification regardless of a successful digital verification.
18. Third-Party Services
TasteAI relies on third-party technologies to provide portions of the Service.
These may include:
- Identity verification providers
- Payment processors
- Restaurant point-of-sale providers
- Cloud infrastructure providers
- Artificial intelligence providers
- Analytics providers
- Messaging providers
- Other technology partners.
These third parties may process information according to contractual requirements, TasteAI's instructions, their own privacy policies, and applicable law depending on their role.
TasteAI encourages users to review relevant third-party privacy notices when those services are presented during the ordering experience.
19. Pilot and MVP Data Practices
TasteAI is initially being launched as an MVP and pilot program.
During the pilot, TasteAI may collect product analytics and interaction information to understand:
- How guests navigate TasteAI
- Which features are used
- Where guests abandon the ordering process
- Which recommendations result in orders
- How frequently recommendations are accepted
- Ordering conversion rates
- Average order value
- Repeat usage
- Technical errors
- Transaction completion
- Fulfillment performance
- Overall user experience.
TasteAI may use these insights to develop, test, evaluate, and improve the Service.
Where possible and appropriate, TasteAI may use aggregated or de-identified information for product development and analytics.
20. Participating Restaurant Data
Participating Restaurants may independently collect or receive information about transactions completed through TasteAI.
A Participating Restaurant may maintain information according to its own legal obligations, operational systems, point-of-sale platform, loyalty program, and privacy practices.
TasteAI's Privacy Policy governs TasteAI's processing of personal information and does not necessarily replace the privacy policies of Participating Restaurants or third-party providers.
21. Changes to This Privacy Policy
TasteAI may update this Privacy Policy as the Service develops, our technology changes, new restaurant partners are added, or legal requirements change.
When we make material changes, we may provide notice through:
- The TasteAI Service
- Our website
- The conversational interface; or
- Another appropriate method.
The "Last Updated" date at the beginning of this Privacy Policy indicates when the current version became effective.
22. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or TasteAI's privacy practices, please contact:
- TasteAI LLC
- 10403 Double R Blvd.
- Reno, NV 89521
- Email: Luca@taste-ai.com
Privacy Policy Acknowledgment
By using TasteAI, you acknowledge that you have been provided access to this Privacy Policy and understand that personal information may be collected, used, processed, and disclosed as described above.
Where separate consent is required by applicable law—including for certain identity verification, biometric, marketing, or sensitive-information processing—TasteAI will request that consent separately.